Privacy Policy — MasterBot

1. Introduction

MasterBot ("we," "our," or "us") is a Telegram bot service that scrapes and stores messages from Telegram channels. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our bot service. By using MasterBot, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Automatically Collected Information

• Telegram User ID: Your unique numerical identifier on Telegram
• Username: Your Telegram username (if publicly available)
• Messages: Content of messages you send to or through the bot
• Timestamps: Date and time of your interactions with the bot
• Command History: Records of bot commands you execute

2.2 Location Information

Geographic data you explicitly share with the bot.

3. How We Use Your Information

3.1 Primary Purposes

• Service Delivery: To provide bot functionality and respond to your commands
• Service Improvement: To analyze usage patterns and enhance bot performance
• Technical Support: To troubleshoot issues and provide user assistance

3.2 Analytics and Insights

• Usage Analytics: To understand bot adoption and feature utilization
• Performance Monitoring: To ensure optimal service reliability
• User Experience Enhancement: To develop new features based on user needs

4. Legal Basis for Processing (GDPR Compliance)

We process your personal data based on:

• Legitimate Interest: For service provision and improvement
• Consent: When you voluntarily provide information or use location features
• Contract Performance: To fulfill our service obligations

5. Data Sharing and Disclosure

5.1 No Third-Party Sales

We do not sell, rent, or trade your personal information to third parties.

5.2 Limited Sharing Scenarios

• Legal Compliance: When required by law, regulation, or valid legal process
• Service Providers: With trusted technical service providers under strict confidentiality agreements
• Safety and Security: To protect against fraud, abuse, or threats to user safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets (with user notification)

6. Data Security

6.1 Security Measures

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Strict access limitations with multi-factor authentication
• Regular Audits: Periodic security assessments and vulnerability testing
• Secure Infrastructure: Industry-standard hosting with security monitoring

6.2 Data Breach Response

In the event of a security incident affecting your personal data, we will notify affected users within 72 hours, report to relevant authorities as required by law, and take immediate steps to contain and remediate the breach.

7. Data Retention and Deletion

7.1 Retention Periods

• Active Users: Data retained while you actively use the service
• Inactive Users: Data deleted after 6 months of inactivity
• Legal Requirements: Some data may be retained longer to comply with legal obligations

7.2 User-Initiated Deletion

You may request deletion of your data at any time by sending the command /delete_my_data to the bot or contacting us directly. We will process deletion requests within 30 days.

8. Your Rights

8.1 Data Subject Rights (GDPR/CCPA)

You have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to certain types of data processing
• Withdrawal: Withdraw consent for data processing

8.2 Exercising Your Rights

To exercise these rights, use the bot command /my_rights.

9. International Data Transfers

If you are located outside our primary jurisdiction, we do not transfer your data to any third party.

10. Children's Privacy

MasterBot is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Privacy Policy

11.1 Notification of Changes

• Material Changes: 30-day advance notice via Telegram message
• Minor Updates: Updated effective date with continued service use as acceptance
• Version History: Previous versions available upon request

11.2 User Options

If you disagree with policy changes, you may stop using the service before changes take effect, request data deletion, or contact us with concerns.

12. Contact Information

Privacy Officer: MasterBot Privacy Team

Contact: Email Us Here

Response Time: We aim to respond to privacy inquiries within 5 business days

13. Regulatory Information

Data Controller: MasterBot Service

Jurisdiction: Kenya

Supervisory Authority: Kenya Data Protection Agency